G2 Vendor Directory

Visual Matrix PMS vs. Front Desk

A side-by-side comparison based on G2 review data.

MetricVisual Matrix PMS

by Image Technology Systems

Front Desk

by Hotel Link Solutions

Overall rating4.64.4
Review count1018
Ease of use9.59.5
Ease of setup7.19.3
Quality of support9.38.8
Meets requirements8.69.5
NPS7055.555556
Small Business80.0%66.7%
Mid-Market10.0%27.8%
Enterprise10.0%5.6%
Total page views4722
Total LLM citations4235

Visual Matrix PMS

More than 3,000 properties in 30+ countries worldwide choose the Visual Matrix hospitality operating system to optimize hotel operations and serve guests from reservation to return stay. Our system includes a game-changing PMS and an independent mobile operating platform (MOP) for use with Visual Matrix and most other PMS systems. Our PMS offers powerful features and key integrations that are easy to use, like revenue management with automated rate/discount tiering, a fully integrated channel manager, and a mobile app for tracking performance on the go.

Pros

    Front Desk

    Hotel Link's Front Desk is designed for small to medium-sized accommodations. It is an easy and functional solution for your accommodation daily operations and you will save hours of work.

    Pros