G2 Vendor Directory

Visual Matrix PMS vs. Cloudbeds

A side-by-side comparison based on G2 review data.

MetricVisual Matrix PMS

by Image Technology Systems

Cloudbeds

by Cloudbeds

Overall rating4.64.2
Review count1041
Ease of use9.58.7
Ease of setup7.18.3
Quality of support9.38.4
Meets requirements8.68.5
NPS7058.974359
Small Business80.0%82.9%
Mid-Market10.0%17.1%
Enterprise10.0%0.0%
Total page views47838
Total LLM citations4213,021

Visual Matrix PMS

More than 3,000 properties in 30+ countries worldwide choose the Visual Matrix hospitality operating system to optimize hotel operations and serve guests from reservation to return stay. Our system includes a game-changing PMS and an independent mobile operating platform (MOP) for use with Visual Matrix and most other PMS systems. Our PMS offers powerful features and key integrations that are easy to use, like revenue management with automated rate/discount tiering, a fully integrated channel manager, and a mobile app for tracking performance on the go.

Pros

    Cloudbeds

    Cloudbeds is hospitality’s only intelligent growth engine — a unified platform trusted by the world’s most ambitious hoteliers across 150 countries. Built to challenge the limits of outdated tech stacks, Cloudbeds connects operations, revenue, distribution, and guest experience in one powerful, intuitive system. The platform is enhanced with Signals, a hospitality AI model giving hoteliers the power to anticipate demand, run smarter operations, and craft more personal, profitable guest journeys at scale.

    Pros