G2 Vendor Directory

Visby AI vs. Scrunch AI

A side-by-side comparison based on G2 review data.

MetricVisby AI

by Visby

Scrunch AI

by Sitecore

Overall rating4.84.6
Review count10974
Ease of use9.58.9
Ease of setup9.69.3
Quality of support9.89.5
Meets requirements9.49.1
NPS91.58878570.27027
Small Business94.5%53.8%
Mid-Market5.5%35.4%
Enterprise0.0%10.8%
Total page views2,5312,566
Total LLM citations4,60992,267

Visby AI

Visby is an AI visibility intelligence platform that reveals where your brand appears -or doesn't appear- across AI-powered search engines like ChatGPT, Claude, and Gemini. Your competitors might rank #1 on Google, but they're invisible when potential customers ask AI for recommendations. Visby closes this visibility gap by tracking every brand mention across AI platforms, analyzing which queries trigger appearances, and automatically generating strategic optimization tasks that improve positioning in AI-generated responses.

Pros

    Scrunch AI

    Scrunch is the AI Customer Experience platform. AI is now your most important visitor. As LLMs increasingly answer questions on behalf of humans, your website’s primary audience is no longer people—it’s the AI agents deciding what gets seen, trusted, and chosen. Scrunch is the AI Customer Experience platform built for this shift. Scrunch helps brands monitor and benchmark their presence in AI search, uncover content and citation gaps, and deliver AI-ready website experiences that shape the way brands are discovered--and chosen--on AI platforms.

    Pros

    • Ease of Use
    • Insights
    • Customer Support
    • Competitor Analysis
    • Updates
    • AI Features