G2 Vendor Directory

VinSolutions Connect CRM vs. AutoLoop Customer Engagement Suite

A side-by-side comparison based on G2 review data.

MetricVinSolutions Connect CRM

by Cox Automotive

AutoLoop Customer Engagement Suite

by CAR Research

Overall rating4.24.1
Review count10911
Ease of use8.98.4
Ease of setup8.68.9
Quality of support8.69.0
Meets requirements9.08.9
NPS42.4528327.272727
Small Business35.2%54.5%
Mid-Market61.1%36.4%
Enterprise3.7%9.1%
Total page views37219
Total LLM citations1,8960

VinSolutions Connect CRM

As the provider of Connect CRM, Connect Automotive Intelligence, and the supporting suite of Connect solutions, VinSolutions helps more than 6,500 dealers make every connection count. VinSolutions’ industry-leading tools—including customizable customer relationship management, artificial intelligence, and desking—help dealerships drive more leads, increase profits, and accelerate the path to purchase.

Pros

    AutoLoop Customer Engagement Suite

    Car-Research XRM provides the tools to perform the tasks needed to help with customer satisfaction like Real-time dynamic route sheet, key indicator alerts for online repair orders, and more.

    Pros