G2 Vendor Directory

Video Recording in Wistia (formerly Soapbox) vs. Claap

A side-by-side comparison based on G2 review data.

MetricVideo Recording in Wistia (formerly Soapbox)

by Wistia

Claap

by Claap

Overall rating4.44.6
Review count25481
Ease of use9.19.5
Ease of setup8.69.5
Quality of support8.59.3
Meets requirements8.99.4
NPS58.33333382.217573
Small Business52.0%48.9%
Mid-Market44.0%39.0%
Enterprise4.0%12.1%
Total page views964,171
Total LLM citations2154,806

Video Recording in Wistia (formerly Soapbox)

Show your work. Wistia Record is a super snappy way to communicate at work without sacrificing polish. Record the walkthrough, the quick update, or the “here’s how this works” in a few minutes, clean it up in a few clicks, and send something people actually want to watch. Download Wistia Record for Mac and you’re rolling in seconds, with no browser tab to find. Record your screen, your camera, or both. Then clean it up right in the app. Trim the start, zoom in on what matters, make your cursor easy to follow, and let AI tidy up your audio.

Pros

    Claap

    Claap is conversation intelligence for sales teams. It records your video calls, phone calls and in-person meetings (with or without a bot), syncs your emails, and turns every conversation into trusted data your AI agents can use to keep your CRM accurate, catch deal risks early and scale your playbook. Every conversation is transcribed, labeled and structured for retrieval, then opened to any AI agent through MCP (Model Context Protocol).

    Pros

    • Ease of Use
    • Time-saving
    • Easy Recording
    • Helpful
    • Efficiency
    • Team Collaboration