G2 Vendor Directory

Verloop.io vs. Voiceflow

A side-by-side comparison based on G2 review data.

MetricVerloop.io

by Verloop

Voiceflow

by Voiceflow

Overall rating4.74.5
Review count230115
Ease of use9.59.0
Ease of setup9.59.0
Quality of support9.58.7
Meets requirements9.48.8
NPS83.62831969.565217
Small Business32.2%70.0%
Mid-Market48.7%17.0%
Enterprise19.1%13.0%
Total page views2921,497
Total LLM citations1,19131,961

Verloop.io

Verloop.io is a leading Conversational AI platform that simplifies customer support automation, enabling businesses to deliver exceptional customer experiences. Using Machine Learning (ML), Automated Speech Recognition (ASR), and Natural Language Processing (NLP), Verloop.io powers AI-driven self-service, real-time agent support, and actionable insights for quality assurance. Available 24/7 across Web, Apps, Messenger, Instagram, and WhatsApp, it provides seamless multilingual support in 80+ languages.

Pros

  • Ease of Use
  • Customer Support
  • Helpful
  • Automation
  • Features
  • Reporting

Voiceflow

Voiceflow is a AI agent platform that empowers product teams at mid-market and enterprise companies to design, deploy, and scale AI agents across chat and voice channels. Trusted by teams at StubHub, Superloop, JP Morgan Chase, and Trilogy, Voiceflow combines an intuitive drag-and-drop agent builder with a knowledge base, content management system, and native integrations, so teams can move from prototype to production faster. Ship advanced, production-ready AI agents with a developer-first toolkit and powerful API library that supports custom integrations and tailored interfaces.

Pros

  • Ease of Use
  • Features
  • Easy Integrations
  • Integrations
  • Customer Support
  • Artificial Intelligence