Zen vs. Merck
Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.
| Metric | Zen | Merck |
|---|---|---|
| Avg. rating | 4.3 | 4.5 |
| Total reviews | 14 | 11 |
| Review growth (QoQ) | — | — |
| Products on G2 | 1 | 1 |
| Categories covered | 1 | 1 |
| Best category rank | — | — |
| Small Business | 28.6% | 18.2% |
| Mid-Market | 57.1% | 27.3% |
| Enterprise | 14.3% | 54.5% |