Zen vs. CSG
Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.
| Metric | Zen | CSG |
|---|---|---|
| Avg. rating | 4.3 | 4.4 |
| Total reviews | 14 | 45 |
| Review growth (QoQ) | — | +0.0% |
| Products on G2 | 1 | 3 |
| Categories covered | 1 | 9 |
| Best category rank | — | #20 in Payment Gateways |
| Small Business | 28.6% | 35.9% |
| Mid-Market | 57.1% | 20.5% |
| Enterprise | 14.3% | 43.6% |