Total Expert vs. Act!
Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.
| Metric | Total Expert | Act! |
|---|---|---|
| Avg. rating | 4.5 | 3.9 |
| Total reviews | 168 | 521 |
| Review growth (QoQ) | -87.5% | -12.5% |
| Products on G2 | 1 | 1 |
| Categories covered | 3 | 2 |
| Best category rank | #1 in Mortgage CRM | #119 in Marketing Automation |
| Small Business | 9.6% | 78.9% |
| Mid-Market | 71.1% | 16.6% |
| Enterprise | 19.3% | 4.5% |