toolsfactory software vs. EC Software
Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.
| Metric | toolsfactory software | EC Software |
|---|---|---|
| Avg. rating | 4.2 | 4.8 |
| Total reviews | 17 | 22 |
| Review growth (QoQ) | — | — |
| Products on G2 | 1 | 1 |
| Categories covered | 1 | 1 |
| Best category rank | #21 in Help Authoring Tool (HAT) | #11 in Help Authoring Tool (HAT) |
| Small Business | 64.7% | 86.4% |
| Mid-Market | 23.5% | 4.5% |
| Enterprise | 11.8% | 9.1% |