The Fair Queue People vs. HUMAN
Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.
| Metric | The Fair Queue People | HUMAN |
|---|---|---|
| Avg. rating | 5.0 | 4.6 |
| Total reviews | 132 | 248 |
| Review growth (QoQ) | +71.4% | +85.7% |
| Products on G2 | 1 | 2 |
| Categories covered | 2 | 4 |
| Best category rank | #2 in Virtual Waiting Room | #2 in Bot Detection and Mitigation |
| Small Business | 78.3% | 6.1% |
| Mid-Market | 15.5% | 44.1% |
| Enterprise | 6.2% | 49.8% |