Swimlane vs. torq
Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.
| Metric | Swimlane | torq |
|---|---|---|
| Avg. rating | 4.5 | 4.8 |
| Total reviews | 45 | 169 |
| Review growth (QoQ) | — | — |
| Products on G2 | 1 | 1 |
| Categories covered | 2 | 5 |
| Best category rank | #12 in AI SOC Agents | #1 in AI SOC Agents |
| Small Business | 31.1% | 29.8% |
| Mid-Market | 48.9% | 48.8% |
| Enterprise | 20.0% | 21.4% |