SupportFinity vs. ICIMS
Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.
| Metric | SupportFinity | ICIMS |
|---|---|---|
| Avg. rating | 4.6 | 4.2 |
| Total reviews | 20 | 996 |
| Review growth (QoQ) | — | -20.0% |
| Products on G2 | 1 | 1 |
| Categories covered | 10 | 8 |
| Best category rank | #24 in AI Recruiting | #1 in Talent Marketplace Platforms |
| Small Business | 25.0% | 7.3% |
| Mid-Market | 31.3% | 36.8% |
| Enterprise | 43.8% | 55.9% |