Supportbench Services Inc. vs. Ziff Davis
Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.
| Metric | Supportbench Services Inc. | Ziff Davis |
|---|---|---|
| Avg. rating | 4.8 | 4.2 |
| Total reviews | 138 | 2,761 |
| Review growth (QoQ) | — | +14.3% |
| Products on G2 | 1 | 13 |
| Categories covered | 1 | 17 |
| Best category rank | #70 in Help Desk | #3 in Email Archiving |
| Small Business | 57.2% | 57.2% |
| Mid-Market | 36.2% | 33.3% |
| Enterprise | 6.5% | 9.6% |