SugarAI vs. Act!
Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.
| Metric | SugarAI | Act! |
|---|---|---|
| Avg. rating | 4.0 | 3.9 |
| Total reviews | 1,183 | 521 |
| Review growth (QoQ) | -50.0% | -12.5% |
| Products on G2 | 5 | 1 |
| Categories covered | 7 | 2 |
| Best category rank | #7 in Google Workspace Office Tools | #119 in Marketing Automation |
| Small Business | 37.4% | 78.9% |
| Mid-Market | 48.0% | 16.6% |
| Enterprise | 14.6% | 4.5% |