Softphone.it vs. Appian
Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.
| Metric | Softphone.it | Appian |
|---|---|---|
| Avg. rating | 4.2 | 4.5 |
| Total reviews | 57 | 522 |
| Review growth (QoQ) | — | +160.0% |
| Products on G2 | 3 | 1 |
| Categories covered | 1 | 10 |
| Best category rank | — | #2 in Digital Process Automation (DPA) |
| Small Business | 43.9% | 17.4% |
| Mid-Market | 29.8% | 27.6% |
| Enterprise | 26.3% | 55.0% |