Smartsupp vs. Storylane
Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.
| Metric | Smartsupp | Storylane |
|---|---|---|
| Avg. rating | 4.7 | 4.7 |
| Total reviews | 1,081 | 1,633 |
| Review growth (QoQ) | +114.3% | -29.2% |
| Products on G2 | 1 | 1 |
| Categories covered | 4 | 6 |
| Best category rank | #11 in Live Chat | #3 in Demo Automation |
| Small Business | 96.2% | 48.5% |
| Mid-Market | 3.2% | 41.8% |
| Enterprise | 0.7% | 9.7% |