Smart Communications vs. Close
Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.
| Metric | Smart Communications | Close |
|---|---|---|
| Avg. rating | 4.7 | 4.7 |
| Total reviews | 15 | 2,124 |
| Review growth (QoQ) | — | +106.7% |
| Products on G2 | 1 | 1 |
| Categories covered | 1 | 11 |
| Best category rank | #42 in Customer Communications Management | #3 in AI SDRs |
| Small Business | 13.3% | 79.4% |
| Mid-Market | 60.0% | 19.9% |
| Enterprise | 26.7% | 0.7% |