Shipt vs. FreshDirect
Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.
| Metric | Shipt | FreshDirect |
|---|---|---|
| Avg. rating | 3.9 | 4.3 |
| Total reviews | 17 | 10 |
| Review growth (QoQ) | — | — |
| Products on G2 | 1 | 1 |
| Categories covered | 1 | 1 |
| Best category rank | #3 in Grocery Delivery | #5 in Grocery Delivery |
| Small Business | 47.1% | 80.0% |
| Mid-Market | 23.5% | 20.0% |
| Enterprise | 29.4% | 0.0% |