Shelf vs. Upland Software
Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.
| Metric | Shelf | Upland Software |
|---|---|---|
| Avg. rating | 4.7 | 4.4 |
| Total reviews | 141 | 945 |
| Review growth (QoQ) | — | -29.2% |
| Products on G2 | 1 | 15 |
| Categories covered | 4 | 32 |
| Best category rank | #21 in Contact Center Knowledge Base | #2 in Sweepstakes |
| Small Business | 14.9% | 28.0% |
| Mid-Market | 56.7% | 43.8% |
| Enterprise | 28.4% | 28.3% |