G2 Vendor Directory

Sharpen Technologies vs. Talkdesk

Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.

Sharpen Technologies

Indianapolis, IN

Talkdesk

Palo Alto, CA

MetricSharpen TechnologiesTalkdesk
Avg. rating4.14.4
Total reviews592,606
Review growth (QoQ)-100.0%+700.0%
Products on G221
Categories covered319
Best category rank#43 in Contact Center Workforce#1 in Multilingual Customer Support
Small Business42.4%20.0%
Mid-Market50.8%60.1%
Enterprise6.8%19.9%