ServiceCentral vs. parcelLab
Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.
| Metric | ServiceCentral | parcelLab |
|---|---|---|
| Avg. rating | 4.2 | 4.6 |
| Total reviews | 14 | 287 |
| Review growth (QoQ) | — | +7.7% |
| Products on G2 | 1 | 1 |
| Categories covered | 3 | 4 |
| Best category rank | #75 in Inventory Control | #1 in Mailroom Management |
| Small Business | 21.4% | 18.1% |
| Mid-Market | 57.1% | 55.9% |
| Enterprise | 21.4% | 26.0% |