ScreenSteps vs. livepro
Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.
| Metric | ScreenSteps | livepro |
|---|---|---|
| Avg. rating | 4.7 | 4.8 |
| Total reviews | 54 | 168 |
| Review growth (QoQ) | — | -100.0% |
| Products on G2 | 1 | 1 |
| Categories covered | 4 | 6 |
| Best category rank | #14 in Work Instructions | #5 in Contact Center Knowledge Base |
| Small Business | 45.1% | 18.2% |
| Mid-Market | 49.0% | 56.2% |
| Enterprise | 5.9% | 25.5% |