G2 Vendor Directory

Parloa vs. Talkdesk

Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.

Parloa

Berlin, Berlin, Germany

Talkdesk

Palo Alto, CA

MetricParloaTalkdesk
Avg. rating4.34.4
Total reviews1062,606
Review growth (QoQ)—+700.0%
Products on G211
Categories covered519
Best category rank#2 in Other Process Automation#1 in Multilingual Customer Support
Small Business41.0%20.0%
Mid-Market28.6%60.1%
Enterprise30.5%19.9%