Ombud vs. Responsive
Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.
| Metric | Ombud | Responsive |
|---|---|---|
| Avg. rating | 4.7 | 4.5 |
| Total reviews | 26 | 1,313 |
| Review growth (QoQ) | — | -76.5% |
| Products on G2 | 1 | 1 |
| Categories covered | 4 | 7 |
| Best category rank | #13 in AI Proposal Generator Tools | #1 in RFP |
| Small Business | 0.0% | 12.5% |
| Mid-Market | 46.2% | 48.2% |
| Enterprise | 53.8% | 39.3% |