Merck vs. Zen
Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.
| Metric | Merck | Zen |
|---|---|---|
| Avg. rating | 4.5 | 4.3 |
| Total reviews | 11 | 14 |
| Review growth (QoQ) | — | — |
| Products on G2 | 1 | 1 |
| Categories covered | 1 | 1 |
| Best category rank | — | — |
| Small Business | 18.2% | 28.6% |
| Mid-Market | 27.3% | 57.1% |
| Enterprise | 54.5% | 14.3% |