Marchex vs. ResponseTap
Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.
| Metric | Marchex | ResponseTap |
|---|---|---|
| Avg. rating | 4.1 | 4.5 |
| Total reviews | 184 | 89 |
| Review growth (QoQ) | — | — |
| Products on G2 | 1 | 1 |
| Categories covered | 2 | 1 |
| Best category rank | #16 in Inbound Call Tracking | #15 in Inbound Call Tracking |
| Small Business | 53.8% | 41.6% |
| Mid-Market | 34.2% | 42.7% |
| Enterprise | 12.0% | 15.7% |