G2 Vendor Directory

M800 vs. Talkdesk

Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.

M800

Hong Kong

Talkdesk

Palo Alto, CA

MetricM800Talkdesk
Avg. rating4.34.4
Total reviews342,606
Review growth (QoQ)—+700.0%
Products on G211
Categories covered319
Best category rank#91 in Conversational Support#1 in Multilingual Customer Support
Small Business50.0%20.0%
Mid-Market32.4%60.1%
Enterprise17.6%19.9%