G2 Vendor Directory

LiveChatAI vs. Talkdesk

Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.

Talkdesk

Palo Alto, CA

MetricLiveChatAITalkdesk
Avg. rating4.64.4
Total reviews502,606
Review growth (QoQ)—+700.0%
Products on G211
Categories covered319
Best category rank#87 in Chatbots#1 in Multilingual Customer Support
Small Business60.0%20.0%
Mid-Market34.0%60.1%
Enterprise6.0%19.9%