LiveCaller vs. SmartMax Software
Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.
| Metric | LiveCaller | SmartMax Software |
|---|---|---|
| Avg. rating | 4.5 | 4.6 |
| Total reviews | 18 | 60 |
| Review growth (QoQ) | — | — |
| Products on G2 | 1 | 1 |
| Categories covered | 2 | 4 |
| Best category rank | #113 in Live Chat | #103 in Live Chat |
| Small Business | 70.6% | 31.7% |
| Mid-Market | 17.6% | 55.0% |
| Enterprise | 11.8% | 13.3% |