Know Your Customer vs. Dotfile
Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.
| Metric | Know Your Customer | Dotfile |
|---|---|---|
| Avg. rating | 4.3 | 4.4 |
| Total reviews | 14 | 15 |
| Review growth (QoQ) | — | -100.0% |
| Products on G2 | 1 | 1 |
| Categories covered | 2 | 2 |
| Best category rank | #7 in Digital Customer Onboarding | #12 in Digital Customer Onboarding |
| Small Business | 42.9% | 84.6% |
| Mid-Market | 28.6% | 15.4% |
| Enterprise | 28.6% | 0.0% |