G2 Vendor Directory

KeyMetric Analytics vs. ResponseTap

Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.

ResponseTap

Manchester

MetricKeyMetric AnalyticsResponseTap
Avg. rating4.84.5
Total reviews1589
Review growth (QoQ)——
Products on G211
Categories covered21
Best category rank#31 in Inbound Call Tracking#15 in Inbound Call Tracking
Small Business46.7%41.6%
Mid-Market33.3%42.7%
Enterprise20.0%15.7%