HUMAN vs. Queue-it
Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.
| Metric | HUMAN | Queue-it |
|---|---|---|
| Avg. rating | 4.6 | 4.7 |
| Total reviews | 248 | 167 |
| Review growth (QoQ) | +85.7% | +400.0% |
| Products on G2 | 2 | 1 |
| Categories covered | 4 | 2 |
| Best category rank | #2 in Bot Detection and Mitigation | #1 in Virtual Waiting Room |
| Small Business | 6.1% | 29.0% |
| Mid-Market | 44.1% | 48.1% |
| Enterprise | 49.8% | 22.8% |