GuestTouch vs. Text Request
Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.
| Metric | GuestTouch | Text Request |
|---|---|---|
| Avg. rating | 4.9 | 4.6 |
| Total reviews | 13 | 970 |
| Review growth (QoQ) | — | -41.7% |
| Products on G2 | 1 | 1 |
| Categories covered | 2 | 4 |
| Best category rank | #6 in Guest Messaging | #18 in Business Instant Messaging |
| Small Business | 92.3% | 65.4% |
| Mid-Market | 7.7% | 30.7% |
| Enterprise | 0.0% | 3.9% |