G2 Vendor Directory

Flip vs. Talkdesk

Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.

Flip

New York, New York

Talkdesk

Palo Alto, CA

MetricFlipTalkdesk
Avg. rating4.74.4
Total reviews172,606
Review growth (QoQ)—+700.0%
Products on G211
Categories covered519
Best category rank#13 in AI Customer Support Agents#1 in Multilingual Customer Support
Small Business47.1%20.0%
Mid-Market52.9%60.1%
Enterprise0.0%19.9%