First Due vs. ESO
Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.
| Metric | First Due | ESO |
|---|---|---|
| Avg. rating | 4.5 | 3.9 |
| Total reviews | 44 | 41 |
| Review growth (QoQ) | — | -100.0% |
| Products on G2 | 1 | 2 |
| Categories covered | 2 | 3 |
| Best category rank | #1 in Fire Department | #8 in Emergency Medical Services |
| Small Business | 51.3% | 36.6% |
| Mid-Market | 46.2% | 58.5% |
| Enterprise | 2.6% | 4.9% |