ESO vs. First Due
Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.
| Metric | ESO | First Due |
|---|---|---|
| Avg. rating | 3.9 | 4.5 |
| Total reviews | 41 | 44 |
| Review growth (QoQ) | -100.0% | — |
| Products on G2 | 2 | 1 |
| Categories covered | 3 | 2 |
| Best category rank | #8 in Emergency Medical Services | #1 in Fire Department |
| Small Business | 36.6% | 51.3% |
| Mid-Market | 58.5% | 46.2% |
| Enterprise | 4.9% | 2.6% |