G2 Vendor Directory

Engati vs. Talkdesk

Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.

Engati

Silicon Valley, CA

Talkdesk

Palo Alto, CA

MetricEngatiTalkdesk
Avg. rating4.14.4
Total reviews182,606
Review growth (QoQ)—+700.0%
Products on G211
Categories covered519
Best category rank#47 in Bot Platforms#1 in Multilingual Customer Support
Small Business50.0%20.0%
Mid-Market50.0%60.1%
Enterprise0.0%19.9%