G2 Vendor Directory

Edge Tier vs. ScorebuddyCX

Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.

Edge Tier

Dublin 2, IE

MetricEdge TierScorebuddyCX
Avg. rating4.54.5
Total reviews30837
Review growth (QoQ)——
Products on G211
Categories covered51
Best category rank#28 in Text Analysis#5 in Contact Center Quality Assurance
Small Business11.1%21.6%
Mid-Market33.3%59.6%
Enterprise55.6%18.9%