G2 Vendor Directory

Decisive Analytical Solutions vs. Customer.io

Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.

Customer.io

Portland, OR

MetricDecisive Analytical SolutionsCustomer.io
Avg. rating4.04.4
Total reviews45990
Review growth (QoQ)-100.0%+7.1%
Products on G211
Categories covered27
Best category rank#123 in Marketing Automation#1 in Transactional Email
Small Business55.6%59.3%
Mid-Market35.6%37.4%
Enterprise8.9%3.2%