G2 Vendor Directory

CustomerSuccessBox vs. Cloud Coach

Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.

CustomerSuccessBox

San Francisco, California

Cloud Coach

Fort Collins, Colorado

MetricCustomerSuccessBoxCloud Coach
Avg. rating4.54.5
Total reviews134176
Review growth (QoQ)—-100.0%
Products on G211
Categories covered36
Best category rank#26 in Customer Success#27 in Customer Success
Small Business21.6%26.7%
Mid-Market73.1%51.7%
Enterprise5.2%21.6%