Customer Thermometer vs. SocialSwell
Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.
| Metric | Customer Thermometer | SocialSwell |
|---|---|---|
| Avg. rating | 3.9 | 4.5 |
| Total reviews | 16 | 372 |
| Review growth (QoQ) | -100.0% | — |
| Products on G2 | 1 | 1 |
| Categories covered | 1 | 4 |
| Best category rank | #62 in Enterprise Feedback Management | #49 in Enterprise Feedback Management |
| Small Business | 56.3% | 87.4% |
| Mid-Market | 31.3% | 12.1% |
| Enterprise | 12.5% | 0.5% |