Customer.io vs. GetResponse
Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.
| Metric | Customer.io | GetResponse |
|---|---|---|
| Avg. rating | 4.4 | 4.3 |
| Total reviews | 990 | 1,144 |
| Review growth (QoQ) | +7.1% | +0.0% |
| Products on G2 | 1 | 1 |
| Categories covered | 7 | 14 |
| Best category rank | #1 in Transactional Email | #9 in Email Marketing |
| Small Business | 59.3% | 77.3% |
| Mid-Market | 37.4% | 16.7% |
| Enterprise | 3.2% | 6.1% |