G2 Vendor Directory

Convot vs. Talkdesk

Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.

Talkdesk

Palo Alto, CA

MetricConvotTalkdesk
Avg. rating4.54.4
Total reviews112,606
Review growth (QoQ)+166.7%+700.0%
Products on G211
Categories covered119
Best category rank#67 in Customer Service Automation#1 in Multilingual Customer Support
Small Business100.0%20.0%
Mid-Market0.0%60.1%
Enterprise0.0%19.9%