ConsumerAffairs vs. Trustpilot
Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.
| Metric | ConsumerAffairs | Trustpilot |
|---|---|---|
| Avg. rating | 4.5 | 3.3 |
| Total reviews | 22 | 265 |
| Review growth (QoQ) | — | -46.2% |
| Products on G2 | 1 | 1 |
| Categories covered | 1 | 2 |
| Best category rank | #23 in Online Reputation Management | #20 in Review Management |
| Small Business | 9.1% | 61.3% |
| Mid-Market | 54.5% | 32.2% |
| Enterprise | 36.4% | 6.5% |