Close vs. Reply.io
Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.
| Metric | Close | Reply.io |
|---|---|---|
| Avg. rating | 4.7 | 4.6 |
| Total reviews | 2,124 | 1,578 |
| Review growth (QoQ) | +106.7% | +6.3% |
| Products on G2 | 1 | 2 |
| Categories covered | 11 | 7 |
| Best category rank | #3 in AI SDRs | #12 in AI SDRs |
| Small Business | 79.4% | 80.3% |
| Mid-Market | 19.9% | 17.4% |
| Enterprise | 0.7% | 2.2% |