Click vs. Customer.io
Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.
| Metric | Click | Customer.io |
|---|---|---|
| Avg. rating | 4.0 | 4.4 |
| Total reviews | 314 | 990 |
| Review growth (QoQ) | +0.0% | +7.1% |
| Products on G2 | 1 | 1 |
| Categories covered | 6 | 7 |
| Best category rank | #35 in Visitor Identification | #1 in Transactional Email |
| Small Business | 38.0% | 59.3% |
| Mid-Market | 47.6% | 37.4% |
| Enterprise | 14.4% | 3.2% |