CARET vs. Smokeball
Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.
| Metric | CARET | Smokeball |
|---|---|---|
| Avg. rating | 4.0 | 4.7 |
| Total reviews | 583 | 388 |
| Review growth (QoQ) | -77.8% | -57.1% |
| Products on G2 | 4 | 1 |
| Categories covered | 6 | 5 |
| Best category rank | #10 in Legal Billing | #3 in Legal Case Management |
| Small Business | 96.9% | 98.7% |
| Mid-Market | 2.1% | 1.3% |
| Enterprise | 1.0% | 0.0% |