Acoustic vs. Act!
Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.
| Metric | Acoustic | Act! |
|---|---|---|
| Avg. rating | 3.9 | 3.9 |
| Total reviews | 401 | 521 |
| Review growth (QoQ) | -100.0% | -12.5% |
| Products on G2 | 3 | 1 |
| Categories covered | 5 | 2 |
| Best category rank | #32 in Heatmap Tools | #119 in Marketing Automation |
| Small Business | 31.2% | 78.9% |
| Mid-Market | 31.4% | 16.6% |
| Enterprise | 37.4% | 4.5% |