8am vs. Smokeball
Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.
| Metric | 8am | Smokeball |
|---|---|---|
| Avg. rating | 4.6 | 4.7 |
| Total reviews | 1,009 | 388 |
| Review growth (QoQ) | +61.9% | -57.1% |
| Products on G2 | 6 | 1 |
| Categories covered | 12 | 5 |
| Best category rank | #2 in Legal Case Management | #3 in Legal Case Management |
| Small Business | 96.8% | 98.7% |
| Mid-Market | 3.2% | 1.3% |
| Enterprise | 0.0% | 0.0% |